FAQ

Spa is located in the ‘Heritage Square Building’ on Macleod and 85th SE

We are located in the Heritage Square Building.

There is free 2-hour parking at the back of the building. If you are staying with us for a longer duration, we are happy to pay for the remainder of your parking for a maximum of 3.5 hours.

Our treatment rooms are designed to accommodate one client at a time as we strongly believe in the importance of destressing and relaxation without interruption.

If you both wish to book Hammam treatments, we kindly ask that whoever loves the heat has their Hammam second as they will be able to spend almost an hour reaping the benefits of our infrared sauna while the other is experiencing their treatment. Come early if you both want to enjoy lots of sauna time!

Some of these benefits include, but are not limited to:

Stress and tension relief
Improvement of muscle recovery and blood circulation
Mimics a cardiovascular workout (burns calories)
Encourages collagen production for younger-looking skin
Detoxification
We understand that the heat isn’t for everyone. While waiting you may hang out in our tent-like area, sip some Moroccan tea and take a nap, or you may book another service such as a massage or facial!

Prices very greatly depending on which treatment do you need to, the best way to obtain an estimate is to either contact the specialist directly or come to the Spa.

Cell phones and other electronic devices need to be silenced while in the spa, and please no telephone conversations inside.

To ensure the ultimate experience for yourself and other guests, please refrain from bringing children.

We are actually open By Appointment Only

We accept cash (exact amount), checks, Visa, Mastercard, American Express and our Gift Certificates. Payment is due in full at time of service. A credit card or gift card will be required when scheduling your salon and spa services. Gratuities are at your discretion and are graciously accepted by our talented team of professionals.

Most of our services require preparation time to properly prepare the room for your treatment. Preparations may include the use of products. Due to the timing, cost of preparations, and to hold the room in anticipation of your visit, we kindly ask for the following considerations when booking and canceling an appointment.

50% of the Hammam will be charged in order to reschedule and 100% for all other services. For Gift Certificates, 50% of the service value will be redeemed. For Packages 50% of a single service value, at its regular price, will be redeemed.

We are non-alcoholic spa but feel free to bring anything else, i.e. water, juice etc.